Privacy Policy

This Privacy Policy explains how SUGARY ROMANCE s.r.o. (“Company”, “we”, “us”, or “our”) collects, uses, processes, and protects personal information obtained through this Website and related services. We are committed to handling personal data in a transparent and responsible manner in accordance with applicable data protection laws and regulations.

Platform Overview

SUGARY ROMANCE s.r.o. operates as an independent informational and connection-based platform. Our platform helps connect users with independent professionals who may offer pest control services. We do not directly provide services, employ contractors, or guarantee any service outcomes.

Users may submit service requests and may get connected with contractors based on location, availability, and type of request. Independent professionals may respond directly to users.

Information We May Collect

We may collect personal information voluntarily provided by users when calling, submitting forms, or interacting with the Website. This may include:

• Name and contact details (phone number, email address)
• Service location and request details
• Information related to pest issues or inquiries

Certain technical data may also be collected automatically, including IP address, browser type, device information, and usage data through cookies or similar technologies.

How Information May Be Used

Collected information may be used to operate and improve the Website. This may include responding to inquiries, facilitating connections with independent contractors, analyzing usage trends, improving performance, and maintaining system security.

• Responding to submitted requests and inquiries
• Connecting users with independent professionals
• Improving Website functionality and user experience
• Monitoring usage patterns and performance

Information Sharing

Personal information may be shared with independent contractors in connection with submitted service requests. Information may also be shared with service providers, hosting partners, or authorities when required by law.

SUGARY ROMANCE s.r.o. does not sell, rent, or trade personal information to third parties for marketing purposes.

Data Security & Retention

We implement reasonable administrative and technical security measures to protect personal information. Data is retained only as long as necessary for operational, legal, or contractual purposes, after which it may be securely deleted or anonymized.

User Rights

Depending on applicable laws, users may have the right to access, update, correct, or request deletion of their personal data. Users may also have the right to restrict or object to certain processing activities.

• Request access to personal data
• Request correction or deletion of information
• Object to or restrict certain data processing
• Withdraw consent where applicable

Requests can be submitted using the contact details provided below.

Cookies and Tracking Technologies

This Website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. For more information, please refer to our Cookie Policy.

Children's Information

This Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be removed in accordance with applicable regulations.

Policy Updates

This Privacy Policy may be updated from time to time. Continued use of the Website constitutes acceptance of any updates or changes.

Company Information

SUGARY ROMANCE s.r.o.
Company number: 215 02 285
Address: Serving customers nationwide
Phone: (888) 217-8439
Email: support@sugaryromance.com